Legal notice and privacy policy

Privacy Policy and Legal Notice

Your privacy is a matter of utmost importance to Otaduy. Therefore, we have a policy that establishes how your personal data is treated and protected.

You can send us your comments or suggestions by email (info @ www or by calling +34 93 368 78 84, from Monday to Friday from 10:00 a.m. to 8:00 p.m.

Who is responsible for the processing of your personal data?

The company Cotadex Inspiration SL, is responsible for the treatment of the personal data you provide us and is responsible for the aforementioned personal data in accordance with the Applicable regulations on data protection.

Cotadex Inspiration SL is a registered company, under number B65570988, and with registered office at C / Provenza, 549 P .bj, 08026 - Barcelona (Spain). Registered in the Barcelona Mercantile Registry volume 1, folio 42628, page 13. We direct (the “Web ”), For which we are responsible for the treatment of the information provided and obtained through the Web, which will be included in our personal data files.


We and the third parties that provide services related to Otaduy will use the information to deliver your order and to provide services related to Otaduy for the operation of our business . Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, website evaluation, analysis and, where appropriate, data cleaning. Third parties that provide any of these services are authorized to use this information only in relation to the contracted services. We may ask you for information such as the form of treatment, name, sex, email address, address, delivery address (if different), telephone number, payment details, payment card or bank account information and IP address.

In addition to using the above information to deliver your order, some of that information is also kept in our customer database. We use that information to track your order, to answer your questions, and to make your subsequent purchases easier and faster. We may also use that information, from time to time, to contact you about our Otaduy products, services, sales, or special promotions. We try to limit contacts to those that may be of interest to you. If you prefer not to be contacted about our special offers for products or services, please notify us at the following email address:

We may also use such information to identify our customers, in order to improve our service and business. We may send you personalized marketing communications by email, sending you certain information that we believe may be of interest to you.

Bank information must be accurate and not misleading.

Cookies, what are they?

A cookie is a file or device that is downloaded to the user's computer or device when accessing certain web pages to store and retrieve information from the terminal equipment. Among other functions, it allows you to store and retrieve information about a user's browsing habits in order to improve the service offered. We assure you that our use of cookies does not contain viruses or personal or private information.

Use of collected data

While you are using Otaduy's services, we will process and store your personal data, improve your user experience on our website, resolve any type of incident as quickly as possible, recommend products that you like, inform yourself of offers so that you save as much as possible in your purchases and to detect, investigate and mitigate possible cases of fraud in the use of our platform. In short, in order to offer you the best service we can offer.

Regarding your purchases in Otaduy, we analyze your purchased products and create micro profiles to offer you recommendations and offers made to measure. This type of data is only used in Otaduy and is not communicated to anyone else.

Once you request the deletion of data from Otaduy (see below) your data personal will be dissociated from you; This means that nobody can identify you with the data that remains in our systems. This dissociated information that we will keep will be used for statistical and / or commercial purposes by Otaduy.

How do I modify the cookie settings?

In any case, the client is responsible for the protection of their data. So the user can give their consent to the use of cookies or revoke it at any time using their browser, by which they can allow, restrict, block or delete the cookies used from our website.

The way to do it will be different depending on the type of browser used during navigation. In the following links you have all the information to configure or disable cookies in each browser:

Internet Explorer: -manage-cookies # ie = ie-10


Chrome: http: // support / chrome / answer / 95647? hl = en


In addition, the user can also manage the cookie store of their browser and its deactivation through tools such as:


Your online choices:

If the user browses our website without changing their browser settings, it will be understood that it provides your consent to the use of the aforementioned cookies, and in the conditions contained in this cookie policy.

What are your rights?

The use of the website and the remission of data implies your consent to the use of the data established in this privacy policy.

Your rights

Right of access:

You have the right to ask us for your personal data that we have, contact us through and we will provide them.

Portability right:

Whenever Otaduy process your personal data through automated means based on your consent or agreement, you have the right to obtain a copy of your data in a structured, commonly used and machine-readable format transferred to your name or to a third party. It will only include the personal data that you have provided us.

Right of rectification:

You have the right to request the rectification of your personal data if they are inaccurate, including the right to complete incomplete data.

Right of deletion:

You have the right to obtain without delay improper deletion of any personal data of yours processed by Otaduy at any time, except in the following situations:

You have a pending issue with Customer Service.

You have an order Pending that has not yet been sent or whose delivery has not been completed.

You have a pending debt with Otaduy, regardless of the payment method.

It is suspected or confirmed that you have used incorrectly our services in the last four years.

Your debt has been transferred to a third party in the last three years, or in the last year in the case of clients deceased.

Your credit application has been denied in the last three months.

You have made a purchase so we will retain your personal data in relation to the transaction by accounting regulations.

Right to limitation in treatment:

You have the right to request that Otaduy limit the treatment of your personal data in the following circumstances:

If you object to the processing of your data based on Otaduy's legitimate interest, Otaduy must limit any processing of such data to awaiting verification of legitimate interest.

If you claim that your personal data is incorrect, Otaduy should limit any treatment of such data until the accuracy of the data is verified. themselves.

If the treatment is illegal, you can oppose the deletion of personal data and, in its place, gar, request the limitation of its use.

If Otaduy no longer needs the personal data, but you need it for the formulation, exercise or defense of claims .

Right to file a claim with a supervisory authority:

If you consider that Otaduy treats your data incorrectly, you can contact us ( . You also have the right to file a complaint with the competent data protection authority.


All materials, including video clips, illustrations, photographs, product, images, creatives, designs, logos and trademarks (hereinafter "Content") that appear on the website, are the property of Otaduy and are protected by legislation applicable. The compilation (that is, the collection, set, or collection) of all content on this site is the sole property of Otaduy and is protected by applicable law.

In the case of collaborations with other professionals in the sector, ownership of the content is shared. Permission is granted to the electronic copy or partial printing of the website for the sole purpose of placing an order on the site as a source of purchase. Any other use, including the reproduction, modification, distribution, transmission, republication, display or representation of the Website Content is strictly prohibited.


Some items may appear a little larger or smaller than their actual size due to display settings and photographic technique. Other items may be represented in a size larger than their actual size in order to clearly show details, or smaller than their actual size, in order to show the entire item.

05/25/ 2018

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